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Hosting & Operations Engineer

15 December 2019
Full time

Hosting & Operations Engineer

Camden Town, London

12 Month Fixed-Term Contract



We’re Viacom International Media Networks UK & Ireland, home to 20 TV channels that offer the very best in music, entertainment, comedy and kids programming through our MTV, Comedy Central, Nickelodeon, Channel 5 and BET brands. Together these brands reach nearly 30 million homes in the UK and Ireland. Viacom brands are seen globally in more than 705 million households in 169 territories and 37 languages via more than 184 locally programmed and operated TV channels and more than 550 digital media and mobile TV properties.


There are lots of people here doing all sorts of jobs and we believe that having all kinds of people from all kinds of backgrounds makes this a great place to work. We have a number of Employee Resource Groups that look to support our employees from all walks of life and who face common challenges in the workplace and we hold tons of events all year round to nurture the best possible, inclusive environment.


To provide support through, and development of, the VIMN web hosting platform in line with VIMN’s hosting strategy and requirements


• To own primary responsibility for the day-to-day maintenance, development, and systems administration of VIMN’s hosting platform, both physical and virtual.
• To deliver against the business strategic objectives that utilise/maximise the overall technology infrastructure as directed.

• To provide a point of escalation for all issues pertaining to the availability, security and performance of all VIMN’s online machines, in both the production and development/QA environment.
• To maintain a technical understanding of the security layers and standards those are appropriate for the risks faced by the business.

• The provision of technical competencies that provide in-depth knowledge for the areas deemed important by the business.

• To deliver against the business strategic objectives that utilise/maximise the overall technology infrastructure as directed.

• To participate in service relationships with third party ISPs and other providers in order to ensure maximum performance and availability for all MTV’s European web properties.
• To provide all support lines as required by the business.

• The delivery of project based activities complying at all times to Project Management standards.

• To provide input and maintenance of technology strategy that, in turn, forms part of the overall Technology strategy.

• To actively own career development ensuring that training and development plans are adhered to and completed in a timely manner.




• Formal IT related qualification
• Formal training in analysis tools and techniques
• AWS certification



Minimum Language Requirement
• Good written and spoken English and an ability to communicate with IS and Business Employees at all levels.
• Excellent communications skills both written and verbal



Innate Abilities
• Good time management with an ability to work on a number of projects and tasks concurrently setting own agendas and effectively prioritising work.
• A strong enthusiasm for technology
• Operates as a Team Player
• Demonstrates thoroughness and an eye for detail
• Ability to generate, document and implement procedures
• Ability to Adapt to a rapidly changing environment
• Ability to work under pressure

• A very pro-active nature and constantly looks for improvement opportunities in whatever they do.
• Has demonstrated a creative streak in other roles.


Job U.S.P.’s:
• To experience the exciting environment in the world’s leading music broadcast company. MTV is committed to providing the very highest standards of service to its client base utilising cutting edge technology.
• The opportunity to become involved with innovative technologies and working practices in a challenging and satisfying environment.
• The opportunity to consolidate existing web experience and gain in depth knowledge of emerging digital and broadcast television technologies.
• The opportunity to work within a unique company culture.
• The opportunity to gain exposure to international projects and issues.
• A significant career prospect.


• Amazon Web Services
• Operating System installation, configuration and general administration for Linux and VMware
• Ansible, Shell scripting
• Code deployment via Jenkins and Gitlab
• Web server installation, configuration and general administration.
• Creative problem solving and diagnosis
• Knowledge of TCP/IP networks, routers, firewalls, load balancers and DNS.
• Usage of monitoring tools including Cacti and Nagios
• Customer focus and service delivery
• Systems planning and technical design


Private Medical Insurance: You will be eligible for our full Private Medial Cover (From 3 months)
Season Ticket Loan: We’ll pay for your season travel card up front and you can pay us back across the year
TV Package Discount: If you subscribe for the likes of Sky and Virgin Media, we’ll get £20 off your bill
Pension Scheme: You will be eligible for our Pension Scheme from day one, as long as you are contributing to this, we’ll top this up with a voluntary contribution from us
Discounted Gym Membership: We offer discounts to a number of Gyms

Discounts at Local Shops and Restaurants: Whether you need a new pair of shoes or just want something tasty for lunch, we partner with a number of local businesses to offer us a discounted rate

Access to Reward Gateway: With heaps of discounts on everyday shops, restaurants and household suppliers
Happy to talk flexible working!


Our values, and their related behaviours, guide how we show up to work each day and help ensure that we all treat each other with respect. We want these to feel relevant to all of our employees and all parts of the business, as we believe that when these behaviours are achieved, we are the best we can be. The three values are intertwined and work together to drive the business outcomes we seek, and once combined we believe these will power our company forward.


- Creativity: Push beyond the expected
- Passion: Stand up for what you believe in
- Risk-Taking: Take smart choices


- Inclusion: Embrace diverse perspectives
- Collaboration: Work together as one team
- Innovation: Use insights to drive the business


- Trust: Assume best intentions
- Transparency: Communicate clearly and openly
- Accountability: Deliver, and own the outcome


At Viacom, we value and celebrate difference. We want to ensure that we fully represent the make-up of UK society in our workforce as well as bringing diverse perspectives to our business. We want to make sure Diversity and Inclusion are not just buzz words; we truly want to foster an authentic inclusive environment, where all employees feel that they can bring their whole selves to work.

Our recruitment Privacy Notice for Viacom entities in the EEA and Switzerland is available here.

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